Live chat solutions have become an integral part of online services and businesses. They allow for real-time communication, provide instant support, boost customer engagement, and significantly enhance the user experience. However, the majority of popular live chat solutions are proprietary, often involving subscription fees or compromising user privacy.
Open-source live chat solutions offer a compelling alternative. These self-hosted platforms deliver similar functionalities as their proprietary counterparts like Slack or Microsoft Teams, while also providing added benefits of cost-effectiveness, data control, and customizability. Thanks to their open-source nature, users have the freedom to modify the software to suit their unique requirements.